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Privacy Policy
1. Information We Collect
We collect the following types of information:
- Camera Access: Our app requires access to your device's camera to enable functionality such as scanning data plates, taking photos or videos of equipment or work order information, and taking general data photos or videos. We store photos and videos captured through the app on the user’s device and/or our secure servers, depending on users functionality. These media files are only used to fulfill app functions such as documentation and equipment tracking. We do not share this data with third parties unless required for support or with explicit user consent.
- Usage Data: We may collect non-personal usage statistics (such as app performance or crashes) to improve the App.
2. How We Use Your Information
We use the collected information to:
- Enable camera-related features
- Improve and maintain app functionality
- Respond to user inquiries and support requests
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may use third-party services such as [e.g., Google Firebase, Sentry, etc.] to analyze usage trends or app performance. These services may collect anonymized usage data in accordance with their own privacy policies.
4. Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure.
5. Your Choices
- You may disable camera access via your device settings. However, some features of the App may not work without it.
6. Children's Privacy
This App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted here with a revised effective date.
8. Contact Us
If you have any questions or concerns, please contact us at:
9 Pack Software
Effective May 30th, 2025